James is the owner of JamesMcAllisterOnline.com. More shipping tips from your fellow sellers! Sellers talk about the importance that choosing the right shipping service, Oh, Ship! Read our article on shipping for sellers. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. In addition to actually handing off the package to another person, there are two other instances where USPS may mark delivered to agent for final delivery on the tracking. That way, you can be sure that youre able to receive your package safely, and prevent this from happening again in the future if you wish to do so. However, you may consider trying out the following to ensure that youre able to get your package as quickly as possible or receive a reimbursement if the package truly is lost. What If There's a Delay? Re: Delivered to Agent for Final Delivery - What Is It? If there's a problem with the item or you want to return it, you'll need to close your item not received request, and open a return request instead. If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly as possible. This will help you deduce where the package is and . Access mail & packages online 24/7. The shipping address is correct. if (document.mmm_fo) document.write ("&mmm_fo=1"); But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). Note that if your city has multiple post offices branches, the one thats likely responsible for your delivery is the one located in the same zip code as the delivery address. if (!document.MAX_used) document.MAX_used = ','; Honestly it makes no sense. Thanks", But I think that the USPS staff made no less contribution to the delivery :-), it means delivered to a mailroom or apartment complex office or someone at the business address, Here is a copy of a USPS employee explaining what's happening: "I'm a carrier, and we've been instructed to sign "C-19" where you would sign your name, and print our initials and route number where you'd print your name on our scanners. That way, they do not get a negative mark for not delivering the package, and they can put it back on their truck for delivery the following day. Now you just have to wait for the, 'package not accepted, ' notification which usually means that your buyer just found out that the taxes are 3x what they paid and would have not been collected if you had sent it regular mail, and justdidn't respond to any of thepick up notices. Copyright 1995-2023 eBay Inc. All Rights Reserved. Plus I am shipping from usa to usa. The error in tracking still shows but usps is telling me the customer has the package. When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. ..if you are shipping from Russia to Indiana, the agent is the customs agency who processes the package through international customs, so sounds like the parcel is still in customs. While this unfortunately wont be able to help you right now, it will ensure that you have full control over your package deliveries in the future. This results in the final delivery being made by an agent after USPS has delivered the package. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. Like we talked about a second ago, though, the USPS definitely trains their mail carriers to only ever hand packages over to authorized agents if they have a reason to expect that they are actual agents of the individual named on the mail or package directly. almost forgot to mention that, I don't live in USA and I use PO box for shipping. USPS uses the delivered to agent for final delivery message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. If you want to connect with James, follow him on your favorite social networks! document.write ('&cb=' + m3_r); Once the buyer has let you know that they have an issue, you have 3 business days to make things right. But in the fall, eBay stopped considering a package "delivered" when the USPS handed it over to an agent, leaving sellers with what might be called a "stuck" delivery status instead. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. What now? I hope that this article has answered all of your questions, and that your package will arrive soon. I cannot say enough about how fantastic this service is. Read more below. The buyer has not received the parcel and requires a refund. Why pickup your mail in person, when you can get it on your phone? Before requesting a refund, you should gather the following documents: Dont forget to prepare all of the above-mentioned documents since USPS can refuse to issue you a refund if you dont provide them. Luckily, these kinds of messages are quite rare. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. There are a number of shipping and delivery options available on eBay, from tracked international shipping to picking up an item in your own neighborhood. After all, not many people remember going down to the USPS and speaking to someone at the post office about authorizing different agents that can receive their packages on their behalf. If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. Honestly it makes no sense. In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. The Priority Mail Express packages should arrive in no more than two days. 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My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. In this article, Ill be covering what exactly this message means, who currently has your package, and what to do if you dont end up receiving it along with other common questions as well. Got the message case is closed no refund required and any feedback will be deleated. Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. Your email address will not be published. Some merchants will offer refunds for packages that are missing, even if tracking shows them as delivered. I never used to see this but the last few months or so it happens on SOME but not all packages. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. If her phone number was on the customs forms, they should call her and tell her what the custom fee will be and when she can pick up the item. Here you can discuss all things shipping with other members. I do not understand what this delivery status means, who this agent is, and why the parcel has not been delivered to the addressee for a week already. Tell the rep about the status of your package and your request. Options. The first (and perhaps surprising) fact is that your package was never actually delivered. What Does Delivered To Agent Mean? Trademarks are only used for nominative fair use and are property of their owners. Youll find information on whether the buyer is requesting a refund or would prefer to still receive the item. HMMMM. If the package was "Delivered to Agent for Final Delivery" at your work address you should call the reception or mail room of your work to begin locating the item. We want to leave a greener Earth for our children. eBay Exporter of the Year was a great success! Find out what to do if you need to change the address your item is being shipped to. As mentioned earlier, it would be best to contact your local post office first, so they can look up all relevant information about the packages delivery. Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. Does your buyer live in Melbourne, KY? i.e, a place where the mail is delivered to a central place and then distributed? Amazon Package Sent to the Wrong Address? In order to be protected, tracking must be from one the shipping carriers integrated with eBay and must include the date you shipped the item, the date it was delivered, and the address it was delivered to. Search Results | what does delivered to final agent for delivery mean. If a buyer opens a request, eBay will send a message with all of the details to your registered email address itll also be available in your eBay Messages. No, this message means that your package is either about to be handed to your agent or has already been handed off and is going to be sitting there waiting for you just as soon you arrive. Lets say that your package was delivered to an agent. Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. After that time, either you or the buyer can ask eBay to step in to help resolve the issue. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. About USPS Delivery Agent Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. After several days, the package did not arrive, and nobody that you talked to was able to locate it. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! Excellent!!! I do not understand what this delivery status means, who this "agent" is, and why the parcel has not been delivered to the addressee for a week already. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Cancel anytime! After you've completed checkout, you'll see the cost of . If it requires a signature, the item isn't being left if I can't physically put it in somebody's hands that live there. If, however, the authorized agent that has received your package for final delivery was a coworker or a neighbor that you trust you might find your package to be missing a little longer than expected at least until they reach out to you and let you know that they accepted the package for you and set up a time to drop it off or have you come by and pick it up. It is now up to the agent to actually deliver the package to you. Returns happen. What happens if USPS informs you that your package was delivered to an agent for final delivery instead of you? Anyways, I can't do anything. Will you be reimbursed for the lost or stolen package? Copyright2023 - James McAllister Online. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. So, this essentially the same as requesting reimbursement for packages that were stolen, or lost after delivery. '&charset='+document.characterSet : '')); Clearly, I can't do anything in person to resolve the issue. What Does Delivered To Agent For Final Delivery Mean On USPS? document.write ("What Are The Current Cd Rates At Edward Jones, Articles D