Celebrity Cruises is one of those lines that offer both concierge and butler service. Or relish a quiet moment after the kids retreat to their room. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line (Enrollment required for select benefits.). All Rights Reserved. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. With up to 875 sq. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Whatever you decide, your first evening onboard is just the beginning! I may also ask for chocolate delivered to my cabin each evening. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. This stateroom type features relaxing and luxurious spa decor. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. The Haven has plenty of space for guests to lounge and relax. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. The help and assistance 24-hours a day, of a trained and certified butler. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Butler and Concierge are not included in the Daily Service Charge. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Are drinks packages worth the price? What a great way to start the day! There is some crossover, of course, but that's the general delineation. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. It would be an awkward situation for the Concierge to escort every suite passenger on board. Your Royal Genie will arrange for a special celebration just for you. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. They also explain how you access certain parts of the ship so, for . Started August 27, 2021, By Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. You did not book a suite. is director of content operations at TPG. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Next morning I could hobble so was able to go to the restaurant albeit slowly. We'll run a soft credit check to find special offers, but it wont affect your credit score. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Concierge. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. I love Schweppes bitter lemon, but it's not distributed where I live. Plates, glassware, setting up food, etc. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. The butler is your personal host during the cruise vacation. Thanks so much for the "informative" feedback. By The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. They also supervise the room steward and makes sure things are done properly. This suite also includes a separate living room area, and balcony. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Another thing to consider doing is to fill out Hero cards for the workers. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Was at St. Johns Bay well over a mile from the ship and as a test used the. By continuing to browse the site you agree to our use of cookies. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Disney cruise ships do not offer butler service. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. A line-by-line guide, The 5 best cabin locations on any cruise ship. When we talked to the butler, she said, "I'll bring you a menu. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. By Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? I have found the concierge to be hit or miss. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. I thought our room steward did the cleaning and turning down/making up. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Check here before booking an award fare. They also receive priority boarding on embarkation day and express debarkation. A neat chance. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Related: 21 tips and tricks to make your cruise go more smoothly. Dine together as your butler serves a meal from our special Suite menu. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Lots of room for everyone. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Related: The 5 best cabin locations on any cruise ship. We rarely use the phone - we normally talk to them in person or leave a note. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The same cabin called 3 times. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Special Haven menus for The Haven Restaurant and in-suite dining. He/she isn't just "yours". From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. 1,382 sq. the escort onto the ship has failed both times we sailed in suites. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Sometimes it's worth a large investment to reap the benefits of a great credit card. Thanks to all. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. All Rights Reserved. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Hey, you only live once! Ours is a mini spa suite by the way, Night night. Retired Asst. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The current welcome offer on this card is quite lucrative. We expected beggars on the streets of the big cities but not on the ship. Terms apply to the offers listed on this page. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. This will greatly affect the level of tips that you are expected to reward their service with. These stories will help: A beginners guide to cruise line loyalty programs. Meaning if you never use them or call them they aren't being productive. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. I admittedly didn't read through them all but it's a good starting point at least! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Priority when making specialty dining reservations and entertainment onboard. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. There are certain times of the day such as breakfast and early evening when they can be very busy. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. Celebrity Cruises is one of those lines that offer both concierge and butler service. Started June 21, 2021, By However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Please view our advertising policy page for more information. Sleeps up to five guests. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. With up to 6,694 sq. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Then watch the moonlight dance on the waves from your private terrace. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. the grandson had a meltdown and dad went to the room. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Copyright 2023 Northstar Travel Media, LLC. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." If people keep their expectations down a little things would be better for all. Yacht Club suites also come with a personal butler available 24 hours a day. I write this because there was one occasion when the Butler was attending to our meal in our room. There is also a private sauna reserved for guests of The Haven. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Powered by Invision Community, Also I was told my last cruise they give you those cordless. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Is Disney Cruise Line concierge level worth it? Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? You booked a spa mini-suite which is not a suite. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. So just curiousThanks again!!! On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Related: Are drinks packages worth the price? I think I used my night butler more with night room service etc. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. It is a cruise ship not Downton Abbey. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. So don't have to much expectations. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. As such, there is no specific guideline on how much you should tip your butler. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. What they can do though is virtually everything in between. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. With up to 574 sq. Cruise ship butlers execute all sorts of tasks each and every day. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. was busy handling technical details with the registration process. The magic starts before you even board the cruise. Find the right card for you. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Here are a few threads that might help (some even with pics! Is your point person for information on ship happenings day-to-day. But if you're cruising The Haven, you're in for a special treat. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. first time, my mom's card didnt have her picture loaded when she scanned at security. This may be something that is a difference between European standards and American. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. As each course came out the butler delivered it to the room. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Cost includes $12.95 plus applicable local sales tax. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. Did you mention that you love grapes? The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. it was awesome. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Full Time, Part Time position. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. No. Does NCL track this activity? Double balcony is offered on Norwegian Dawn. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Seldom travelers may not get enough value to warrant the cost. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Phoenix Concierge Services. On our last cruise the butler arranged dinner in our room for us. I have had two on NCL (Spirit), they can be fantastic. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Any discussion of tipping on a cruise will bring out a wide variety of opinions. Makes reservations for evening shows and other entertainment options. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! You'll feel like a VIP -- and you are one! Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Compare the cost in points or miles to cash, and see which option is best. We asked about 4 times for special treats as we were having visitors. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Guide and tips to Norwegian Cruise Lines The Haven. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). one night we stayed in to watch one and ordered pizza. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. I have had 2 NCL cruises in suites. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. The standard phone in your suite has these same numbers pre-programmed as well. We were on a very port intensive itinerary with our two kids. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Part of that service comes with even more perks if you sail in The Haven and Suites. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. What is the cheapest month to book a cruise? They will arrange speciality dining at your request, get you priority tendering when required. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. //]]>. you also get free pay per view movies! You. realize that you can be selective about all those services but find out what level you like to be pampered at. Started August 27, 2021, By From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7.
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