By using this Site you signify your consent to these Terms and Conditions. You will be the first to know when we release our lowest Annual Pass price of the season! All Annual Passes are subject to any applicable exclusion dates. 8. H. Directions: Please make sure you have directions to the accommodation listed on your booking confirmation. What is the point of the hotel? Your Responsibilities:Purchases are accepted on the understanding that all persons are normally in good health and able to fulfill the physical demands of the attraction visit. In the absence of printed tickets, the operator of the theme park may either require a supplementary payment or refuse admission. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. !Definitely highlight of our holiday! 2. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. 6. Book your San Diego vacation now. The credit card holder must be authorized to make the booking in accordance with these Terms and Conditions by all persons named in the booking and by the parent or guardian of all party members who are under the age of 18 at the time the booking is made. You must take the e-ticket with you or you will not gain entry. If cancellation occurs by 4 P.M. Pacific Time 5days prior to your scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Trip Protection Plan fee. All prices include tax. Some areas or venues at LEGOLAND New York Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. Dear Glentucky,We appreciate the time you have invested in sharing the great detail of your most recent experience at LEGOLAND California Resort, feedback from valued guests like you are important to us as we want to continue to find ways to make truly memorable experiences. Book Tickets Book Accommodation. (3) We also will not be responsible for any services which do not form part of our contract. Closed every Tuesday. Payment:Full payment is required at the time of purchase. A separate paid event ticket will be required for entry into Brick-or-Treat. If you or anyone for whom you have purchased a Pass under this Contract is suspected of violating any provision of this Contract, any of the Membership Terms and Conditions or any other rules, regulations or policies, LEGOLAND may suspend the Pass held by such person or persons on a month-to-month basis subject to LEGOLANDs investigation of the alleged violation. (b) Rescheduling to a later date without penalty. Can I cancel my booking? 3. Those suppliers provide these services in accordance with their own terms and conditions. Please note if you have more than one pass type in your group you will need to . My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. Purchase of cancellation protection can be annulled within 14 days of the conclusion of the agreement. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. All prices are for pre-booking and includes tax at the end of your transaction before submitting payment. You will need your order number and the email address you used to make original reservation. Fortunately, it looks like the cancellation came through - but wow, this was an insane route to get a cancellation! Refunds will only be honored for those that purchased the "Cancel for any Reason" Flexible Cancellation coverage. Discount on Digital Photos at Peppa Pig Theme Park, LEGOLAND Theme Park and Water Park, Special Events, available on select dates throughout the year, are included (excludes Brick Pass). The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. If you purchase an Elite Annual Pass, which can be used at other Merlin Attractions in North America, including LEGOLAND California and Florida Resorts and LEGOLAND Discovery Centers, these terms and conditions will apply to the use of your Elite Annual Pass at those other locations, and you further agree to be bound by the terms and conditions of those other locations, and any other rules or regulations applicable to the use of your Elite Annual Pass at those other locations, as LEGOLAND may determine from time to time. The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. Taxes and fees that are shown are estimates only. I would certainly recommend this to young families. All other hotel guests are still required to book a reservation in advance for their visit. Cancellation protection covers the period from the time when payment is made for both the stay and the protection until the time when you move into the holiday residence. LEGOLAND Billund Resort is Denmarks most famous and popular amusement park for families and children of all ages. Furthermore, your use of and browsing in this Site is at your risk. The Site is owned and operated by Merlin Entertainments Short Breaks LLC dba LEGOLAND Vacations (hereafter LEGOLAND Vacations). By using the Site, you signify your consent to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Site. Facemasks are no longer required, but are recommended for all individuals. I would like to use my ticket cancellation coverage to obtain a refund on my unused park tickets? The voucher value does not expire. Additionally we cannot accept liability for any business losses. 2.2. 7. RM189 (Mykad Holders) RM199 (Singapore Residents & International Travelers) Child & Senior Citizen. Hold on to the ticket you scanned to enter the Park on your original visit. In the event of cancellation or no-show, all monies are forfeited. 3.3 Customers who have booked a package which includes admission tickets will be required to furnish printed tickets at the park gate for entry. Visit our Short Breaks Help Centre. MERLIN ENTERTAINMENTS SHORT BREAKS, LLC. By means of example only, and without limiting LEGOLANDs right to revoke any or all of the Passes for other reasons, if you or anyone for whom you have purchased a Pass under this Contract uses a Pass for commercial purposes, whether within or outside LEGOLAND New York Resort, or engages in activity which LEGOLAND in its sole discretion deems to be improper, including without limitation vandalism, fighting or rowdy behavior on LEGOLAND New York Resort (or, for Elite Annual Passholders, other Merlin Attraction) property, then the Pass held by the holder who has engaged in such behavior will be subject to immediate revocation. As soon as you cancel, your unique confirmation number and e-ticket(s) will become void and non-redeemable. Costco LEGOLAND Tickets for Spring 2023 are Costco Item Number 1701874. With more than 50 LEGO inspired rides and attractions, designed for kids to take the lead, awesome awaits at LEGOLAND Florida Resort! For more information about how we manage your personal data, please read our, the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or, the act(s) and/or omission(s) of a third party not connected with the provision of visit and which were unforeseeable or unavoidable or. Do I have to pay for a child aged 2 or under? We thank you for choosing LEGOLAND California Resort as your vacation destination. Payments will be debited against the account according to the option chosen at the time of booking. Address: Physical Address: Space Commerce Way, Merritt Island, FL 32953 Refunds may take 1-2 weeks to process. Making your booking:The card holder must be authorized to make the purchase on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the purchase is made. There are eight other LEGOLAND Parks in the world LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. No refunds will be given in those circumstances. If there is time to do so before departure, we will offer you the choice of the following options:(a) accepting the changed arrangements or(b) purchasing an alternative ticket offer. This was our first US theme park experience and it was a wonderful introduction! 4.3 Subject to Term 5.5, 9, 10, and 11, all passes entitle the holder admission to LEGOLAND for a period of 12 months from the date of purchase online. However if you have spam filtering on your email account, our email might not reach you. Any changes to your reservation are subject to availability and new prices may apply. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is forfeited. (s16). LEGOLAND Beach Retreat is a seasonal, lakefront resort with themed LEGO bungalows located directly across the street from the theme park. 2023 The LEGO Group. The wall art and specifically in the elevators are in disrepair. Legoland Water Park, which is located inside Legoland Florida . Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5days prior to your scheduled arrival date. I would like to use my ticket cancellation coverage to obtain a refund on my unused park tickets? Cancellation by you: Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai. So far this discount has not been announced yet for 2023. Each Pass is non-transferrable and will also be revoked if presented by anyone other than the named Passholder. All rights reserved. The room was magnificent, every time you turned your head there was something else to amaze and wonder my grandson. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Date changes are not guaranteed and subject to availability. RM149 (Mykad Holders) RM157 (Singapore Residents & International Travelers) 4. Cancellation by you:Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. Please see our partners for more details. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.THE LEGO MOVIE 2 & Warner Bros. Entertainment Inc., & The LEGO Group. Any verbal notification must be put in writing as soon as possible. Completing a travel contract with LEGOLAND VACATIONS in no way conveys any license or permission to use any copyrighted or trademarked images, photos, brand names, logos, etc. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. Cancellation Policy for Reservations with Trip . First no more valet parking included in your stay, this is an extra $20 now. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. Images are either the property of, or used with permission by, the LEGOLAND Parks. The LEGOLAND Parks do not warrant or represent that your use of materials displayed on this Site will not infringe rights of third parties not owned by or affiliated with the LEGOLAND Parks. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. The LEGOLAND Parks also assume no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. G. Call Monitoring and Recording: As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes. Coming soon - LEGOLAND Japan and LEGOLAND New York! 3. In-room treasure hunt with gift for the kids. Customers may use VISA, Mastercard, American Express or Discover cards for payment. LEGOLAND Kids Go Free 2023 Life Cereal. Copies of the relevant parts of these terms and conditions are available on request from the supplier concerned. Please check the Annual Pass exclusions set out in Term 6 before your visit. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Use your NEW reservation code to enter the park; can be found on confirmation email and/or saved in your Wallet. Prices, times and schedules subject to change without notice. There are likely to be some seasonal special offers and in some circumstances prices may vary. Availability of goods, services, or attractions may depend on guest demand. 2020 The LEGO Group. Once payment is received, room rates are guaranteed unless reservation is modified. LEGOLAND Vacations Ticket Holders are not required to reserve their Park attendance. Cancellation Policy for Reservations made within 5 days of arrival or without Flexible Cancellation: If you made your booking within 5 days of arrival or did not opt to include Flexible Cancellation, no cancellations, changes or refunds are allowed. Please check our operating calendar in advance. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. Enjoy selected benefits and discounts. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. Our Liability to You: Our kids (3, 5 and 7) all had an outstanding couple of days enjoying the rides and characters. starting from. Sucked up a ton of my time, and was unpleasant. Find the complete coverage of Legoland Discovery Centre Dallas 2023 to save hard-earned money today. Price per person. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. This contract and all matters arising . Our 3 year old was somewhat limited in terms of options for rides, but there was still plenty to keep her occupied. Before visiting I read many reviews on the hotel stating "great kids hotel" & "kids rate 10, parents rate 5" although I'm a big kid at heart I have to disagree I loved this hotel & even if I was bothered by the kids everywhere knowing my son had the time of his life was well worth it!! 5.2 If a customer has not chosen to include the Trip Protection Plan option, no cancellations, changes or refunds are allowed. What happens if it rains or theres inclement weather during my visit? Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. EasternTime 5 days prior to your scheduled arrival date. A total price of your ticket(s) will be given before you confirm your purchase which you may accept or not. I will insure you are 100% satisfied with our resolution. Safety measures:In response to the Covid-19 pandemic, we have introduced specific safety measures at each of our Attractions in an effort to safeguard the health, safety and wellbeing of persons visiting our Attractions. We will do so as soon as we become aware of the error. 1. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). Reserved Seating at select LEGOLAND Florida Resort Theme Park shows (based on availability), NEW! The Site is owned and operated by the LEGOLAND Parks. We reserve the right to correct errors in both advertised and confirmed prices. Visitor requirements:The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and wellbeing of all guests visiting our Attraction. In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Separate sleeping area for kids in EVERY ROOM. Upon the conclusion of the investigation and depending upon the findings of such investigation, the suspended Pass will either be reinstated and extended to cover the period during which such Pass was suspended, reinstated without extension for the suspension period, or immediately revoked. Enjoy 12-Month Admission (blockout dates apply to Brick Pass), Admission to LEGOLAND Theme Park Plus select annual events for 12 months (Blockout dates apply), Exclusive Annual Pass collectibles throughout the year, Unlimited admission to LEGOLAND Theme Park + Water Park Plus ALL annual events for 12 months (NO Blockout dates), FREE self-parking PLUS Exclusive Discounts, Discount on regular day admission tickets to LEGOLAND Florida Resort Theme Park and/or Water Park, On-site hotel discounts at LEGOLAND Florida (LEGOLAND Hotel, Pirate Island Hotel and LEGOLAND Beach Retreat), Exclusive collectibles from LEGOLAND Florida Theme Park Events and annual commemorative brick, NEW! In order to qualify for reimbursement, you must have provided LEGOLAND ApS with notification of cancellation no later than 12 noon on the day before your scheduled arrival. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. While proof of vaccination is not required, the California Department of Public Health strongly recommends that all guests be fully vaccinated or obtain a negative COVID-19 test prior to entering theme parks. One LEGOLAND Drive This was our second trip and stay at the LEGOLAND hotel. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. If you wish to cancel all of the Passes after the initial twelve (12) month period, you may do so by clicking Cancel Membership in the Membership Center after logging into your. At the entrance. In any event, you the holiday residence tenant must immediately inform LEGOLAND ApS and return the rental contract together with the documentation requested in item Special conditions above. 2021 ABD Ltd/Ent. All payments shall be made in US Dollars. 5. We cannot accept any liability or associated costs if you are refused entry onto transport or into the attraction country as a result of failure to carry correct documentation. For security reasons, we are not able to book, change or cancel reservations via email. To Cancel please call us at 888-690-5346. Awesome! Retail discounts may not be applicable to some products. Vouchers are only redeemable at LEGOLAND California. Please check ouroperating calendarfor available dates. Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. With so much fun, speed and action for the whole family, is just one day enough? LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. You can visit the Reservations Portal or use the link included on your confirmation email. (5) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. . There are eight other LEGOLAND Parks in the world LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York. For bookings made less than 21days prior to scheduled arrival, full payment of total reservation amount is due at time of booking. Up to three (3) Complimentary Guest 1-Day 3-Park Day Admissions per select Annual Pass when you pay in full at the time of purchase ^^. Membership does not guarantee admission during periods of high attendance. ST40684. Any such additional amounts will be due as described in Section III(B)(2), above. 3.4 Customers who have booked accommodation services with a LEGOLAND Vacations hotel partner are entitled to make use of all services offered by the hotel, except those for which the hotel requires additional payment. Your Contract: A binding contract between the purchaser and LEGOLAND Vacations comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. Pacific Coast Beaches. Tripadvisor performs checks on reviews. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. For LEGOLAND Vacations assistance, please . For general information and inquiries or to book, change or cancel ticket reservations, please call a reservation agent at the number below. Absolutely loved this hotel!! Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. Closed every Tuesday. Payment: The payment of the total price of the trip will be dueaccording to the payment terms disclosed at the time of booking. If warranted by circumstances, LEGOLAND Vacations may offer the customer the option of changing his/her booking or withdrawing from the contract free of charge. Force Majeure:Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 9 (1) below) as a result of "force majeure". Vouchers are only redeemable at LEGOLAND California. As we continue our efforts to align with the State of Californias guidance for theme parks, the Resorts health and safety procedures may change. All cancellations must be made through the LEGOLAND New York Resort call center. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. People in line did not stay at hotel and were let in with us. A total price of your reservation will be given before you confirm your purchase which you may accept or not. 5. We paid the $25 flexible cancellation fee upon booking, because there was a small chance that we would have another commitment. Changes and cancellation by us:Occasionally, we have to make changes to and correct errors and other details both before and after purchases have been confirmed and cancel confirmed purchases and we must reserve the right to do so. If you are looking to insure your upcoming vacation, please contact an independent . Best thing I ever gave them was the Lego hotel and next am the Lego park! They are torn and missing sections. Unless and until specifically confirmed, all special requests are subject to availability. The retail discount may not be applied to sale items, ride photography, or the purchase of LEGOLAND dollars and gift cards. California:(833) 710-5346. In the event of cancellation or no-show, all monies are forfeited. kyger funeral home in harrisonburg, va; meikakuna whiskey review He loved every bit of every feature. Any verbal notification must be put in writing as soon as possible. One UK Ltd/Hasbro LtdPeppa Pig created by Mark Baker and Neville Astley, Advance purchase prices. Awesome Awaits. If you are looking to insure your upcoming vacation, please contact an independent travel insurance provider. Book your San Diego vacation now. If a portion of our rides and attractions are closed for an extended period Resort Management will activate our "Rainy Day Promise.. Until we know about a problem or complaint, we cannot begin to resolve it. Extend the theme park fun into your stay with brick-tastic interactive activities specifically for kids & their families, designed by the same team behind all of the theme park shows and fun, available daily at the on-site hotels! Given my experience, I've got to imagine it's nearly impossible to cancel without the $25 protection fee.More, Dear Pecas123,After reading your review, our entire hotel team is deeply saddened and embarrassed for leaving you disappointed and let down. 12. (4) We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. In all such instances, LEGOLAND Vacations reserves its right to receive full payment for the booking regardless of the termination. LEGOLAND Vacations reserves the right to charge the customer for any additional amounts demanded by its hotel partner due to a violation of this rule. "Force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. My e-mail is Eduardo.Moya@LEGOLAND.comOnce again, please accept our most sincere apologies and we hope that you might consider giving us the chance to welcome you back so we can demonstrate to you our commitment to service and offer you the experience you should have had with the full level of comfort and gracious hospitality that has kept our hotel among the most highly praised on TripAdvisor in Carlsbad since our opening.Sincerely,Eduardo MoyaHotel Manager. There will be an additional 3% charge for "foreign transaction fees" to all web ticket purchases. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions (see clause 9 (3)). Please note that the LEGOLAND Vacations Flexible Cancellation option is not a typical travel insurance. However, the LEGOLAND Parks make no warranties or representations as to the accuracy of the information. All Rights Reserved. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

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